Thursday, June 16, 2011

Bank Negara warns of phishing email

PETALING JAYA: Bank Negara Malaysia (BNM) has warned of an email aimed at deceiving members of the public into disclosing their personal banking details.

A statement issued by the central bank Thursday said the email, which claims to be from Bank Negara, urges people to update their account details through a provided hyperlink.

"Intended victims receive emails purportedly from BNM, informing them that BNM is collecting personal banking information to update its database. They will be prompted to either click on a link or reply to the email directly.

"Once the victim clicks on the link provided in the email, they are directed to a fake website requesting disclosure of personal financial details such as credit or debit cards details including card code verification or other personal identification numbers (PIN)," the statement said.

BNM said financial institutions, including credit card issuers and BNM and all banking institutions will never request for personal banking information when contacting customers, be it via telephone calls, SMS or emails.

People who have received such emails are advised to contact their respective banks or contact the Associations of Banks in Malaysia (ABM) toll-free service at 1-300-88-9980.

For more information on financial scams activities, visit the financial fraud alert site at

The public can also contact BNMTELELINK (Customer Contact Centre) at 1-300-88-5465 or email to for enquiries.